Help empower our global customers to connect to culture through their passions.

Why you’ll love this role:

StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Sneakers are foundational to StockX — not just as a category, but as a culture, an economy, and a global community.

We are expanding how sneaker culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand the sneaker market — they live inside it.

The Sneakers Category Manager is the single-threaded owner of sneaker category growth within a new, high-priority commerce initiative. This person is the in-house expert on sneaker culture, people, economics, and moments — and is responsible for translating that expertise into supply growth, engagement, and GMV.

You will act as:

• The internal authority on the primary and secondary sneaker ecosystem
  
  
• The external face of StockX to sneaker sellers, creators, and community leaders
  
  
• The architect of the sneaker go-to-market / growth playbook for this new initiative
  
  

This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to sneakers within this initiative. As the category scales, you will grow into a leader overseeing a broader sneaker portfolio and team.

What You’ll Do:Own the Sneakers Category End-to-End

• Define and execute the growth strategy for sneakers within the platform
  
  
• Own category-level performance across supply, engagement, and revenue
  
  
• Establish quarterly goals, leading indicators, and operating rhythms
  
  

Be the Market & Culture Expert

• Maintain deep, current knowledge of sneaker culture, including:
  
  
• Key sellers, creators, collectors, and resellers
  
  
• Sub-segments (hype vs. GRs, vintage, performance, regional markets, etc.)
  
  
• Drops, releases, brand dynamics, and cultural moments
  
  
• Pricing dynamics, liquidity, and resale economics
  
  
• Serve as the internal voice of the sneaker community, informing product, marketing, and platform decisions
  
  

Supply & Creator Acquisition

• Build and own a pipeline of high-impact sneaker sellers, shops, influencers, and creators
  
  
• Personally recruit and onboard flagship sellers who set the tone for the platform
  
  
• Develop seller strategies that balance credibility, storytelling, and commerce
  
  

Commerce Strategy & Category Moments

• Identify and orchestrate sneaker-specific moments, campaigns, and formats that drive engagement and conversion
  
  
• Partner with Category Marketing to design culturally authentic activations
  
  
• Experiment with new approaches and iterate quickly based on performance and feedback
  
  

Cross-Functional Leadership

• Work closely with Account & Partnerships Managers to scale seller acquisition and support
  
  
• Collaborate with Product and Engineering to shape features and tools that matter to sneaker sellers and buyers
  
  
• Provide clear, actionable insights from the market to influence roadmap prioritization
  
  

Build the Playbook

• Document learnings, frameworks, and best practices that can be reused across future categories
  
  
• Help define what “great” looks like for category ownership at StockX
  
  
• Support hiring and onboarding as the sneaker category team grows
  
  

About you:

• Deeply embedded in sneaker culture — you know the people, platforms, trends, and economics, and you’re already plugged into the ecosystem
  
  
• 5+ years of experience in category management, partnerships, marketplace growth, brand, or operator roles in sneakers, streetwear, or adjacent ecosystems
  
  
• Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
  
  
• Strong relationship builder with credibility among sellers, creators, and community members
  
  
• Data-literate and commercially minded — you understand pricing, margins, liquidity, and incentives
  
  
• Entrepreneurial, scrappy, and energized by building something from the ground up
  
  

Nice to Have:

• Existing network of sneaker resellers, store owners, creators, or influencers
  
  
• Experience buying and selling sneakers or operating within resale marketplaces
  
  
• Familiarity with content-driven commerce, creator platforms, or enthusiast communities
  
  
• Experience working cross-functionally with product and engineering teams
  
  

Why This Role Matters:

Sneakers will define the early perception and success of this new commerce initiative at StockX. This role sets:

• The cultural bar for the platform
  
  
• The go-to-market & growth blueprint for future categories
  
  
• The credibility of StockX with the sneaker community
  
  

You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement.

 

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $120,000 to $130,000, plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation in other geographies may vary.   About StockX
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Help empower our global customers to connect to culture through their passions.

Why you’ll love this role:

StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Sneakers are foundational to StockX — not just as a category, but as a culture, an economy, and a global community.

We are expanding how sneaker culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand the sneaker market — they live inside it.

The Sneakers Category Manager is the single-threaded owner of sneaker category growth within a new, high-priority commerce initiative. This person is the in-house expert on sneaker culture, people, economics, and moments — and is responsible for translating that expertise into supply growth, engagement, and GMV.

You will act as:

• The internal authority on the primary and secondary sneaker ecosystem
  
  
• The external face of StockX to sneaker sellers, creators, and community leaders
  
  
• The architect of the sneaker go-to-market / growth playbook for this new initiative
  
  

This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to sneakers within this initiative. As the category scales, you will grow into a leader overseeing a broader sneaker portfolio and team.

What You’ll Do:Own the Sneakers Category End-to-End

• Define and execute the growth strategy for sneakers within the platform
  
  
• Own category-level performance across supply, engagement, and revenue
  
  
• Establish quarterly goals, leading indicators, and operating rhythms
  
  

Be the Market & Culture Expert

• Maintain deep, current knowledge of sneaker culture, including:
  
  
• Key sellers, creators, collectors, and resellers
  
  
• Sub-segments (hype vs. GRs, vintage, performance, regional markets, etc.)
  
  
• Drops, releases, brand dynamics, and cultural moments
  
  
• Pricing dynamics, liquidity, and resale economics
  
  
• Serve as the internal voice of the sneaker community, informing product, marketing, and platform decisions
  
  

Supply & Creator Acquisition

• Build and own a pipeline of high-impact sneaker sellers, shops, influencers, and creators
  
  
• Personally recruit and onboard flagship sellers who set the tone for the platform
  
  
• Develop seller strategies that balance credibility, storytelling, and commerce
  
  

Commerce Strategy & Category Moments

• Identify and orchestrate sneaker-specific moments, campaigns, and formats that drive engagement and conversion
  
  
• Partner with Category Marketing to design culturally authentic activations
  
  
• Experiment with new approaches and iterate quickly based on performance and feedback
  
  

Cross-Functional Leadership

• Work closely with Account & Partnerships Managers to scale seller acquisition and support
  
  
• Collaborate with Product and Engineering to shape features and tools that matter to sneaker sellers and buyers
  
  
• Provide clear, actionable insights from the market to influence roadmap prioritization
  
  

Build the Playbook

• Document learnings, frameworks, and best practices that can be reused across future categories
  
  
• Help define what “great” looks like for category ownership at StockX
  
  
• Support hiring and onboarding as the sneaker category team grows
  
  

About you:

• Deeply embedded in sneaker culture — you know the people, platforms, trends, and economics, and you’re already plugged into the ecosystem
  
  
• 5+ years of experience in category management, partnerships, marketplace growth, brand, or operator roles in sneakers, streetwear, or adjacent ecosystems
  
  
• Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
  
  
• Strong relationship builder with credibility among sellers, creators, and community members
  
  
• Data-literate and commercially minded — you understand pricing, margins, liquidity, and incentives
  
  
• Entrepreneurial, scrappy, and energized by building something from the ground up
  
  

Nice to Have:

• Existing network of sneaker resellers, store owners, creators, or influencers
  
  
• Experience buying and selling sneakers or operating within resale marketplaces
  
  
• Familiarity with content-driven commerce, creator platforms, or enthusiast communities
  
  
• Experience working cross-functionally with product and engineering teams
  
  

Why This Role Matters:

Sneakers will define the early perception and success of this new commerce initiative at StockX. This role sets:

• The cultural bar for the platform
  
  
• The go-to-market & growth blueprint for future categories
  
  
• The credibility of StockX with the sneaker community
  
  

You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement.

 

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $120,000 to $130,000, plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation in other geographies may vary.   About StockX
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Company Description

At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and walks of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

The Technical Product Owner is a seasoned technology leader responsible for shaping product vision, translating business needs into technical solutions, and driving the delivery of high-impact digital products. This role serves as the bridge between business stakeholders and delivery teams, ensuring products are aligned with customer needs, technical feasibility, and organizational objectives.

Operating within an Agile environment, the Technical Product Owner partners closely with Product Managers, Engineering, UX, Analytics, and other cross-functional teams to deliver scalable, secure, and compliant solutions that drive measurable business value.

Key Responsibilities

Product Strategy & Vision

• Shape and communicate the product vision and roadmap, ensuring alignment with business objectives and customer needs
• Partner with Product and Platform Managers to define product value propositions, success metrics, and go-to-market messaging
• Assess innovation opportunities and lead experimentation to solve complex business and technical challenges

Backlog & Delivery Ownership

• Own and prioritize the product backlog, translating requirements into clear user stories and acceptance criteria
• Balance business value, technical feasibility, delivery efficiency, and cost optimization when prioritizing work
• Act as the “voice of the customer” to ensure solutions deliver the right outcomes
• Facilitate release planning, sprint planning, backlog refinement, demos, and retrospectives
• Work with Lead Engineers to balance technical debt with feature delivery

Cross‑Functional Collaboration

• Direct collaboration across Engineering, UX, Analytics, Security, Compliance, and User Enablement teams
• Synchronize with other product and platform teams to manage cross-squad dependencies and shared deliverables
• Engage with third-party vendors and partners to support the delivery of team objectives

Agile Leadership & Continuous Improvement

• Establish and maintain Agile ways of working, policies, and best practices
• Monitor and report on team performance, sprint metrics, and user outcomes
• Drive continuous improvement across the entire product lifecycle
• Coach and mentor junior team members on product, Agile, and delivery practices

Governance, Reporting & Documentation

• Ensure products meet security, privacy, regulatory, and compliance standards
• Own and maintain product documentation, technical reports, and internal artifacts
• Drive analytics and reporting to provide visibility into progress, risks, and outcomes
• Plan and support team resourcing efforts

Qualifications

Education & Experience

• Bachelor’s degree in Information Technology, Business Management, or a related field
• 7+ years of relevant experience in Healthcare and/or Life Sciences, or highly regulated industry environments
• Experience working with enterprise platforms such as Cvent event planning applications and Salesforce Sales Cloud, particularly Campaign functionality

Product & Domain Expertise

• Proven experience gathering requirements and translating them into product vision and delivery plans
• Strong knowledge of Agile product development, user story writing, and backlog management
• Experience managing product releases, sprint metrics, and Agile ceremonies
• Deep understanding of business processes and high-quality digital product delivery
• Experience developing systems that enable customer interaction and collaboration

Digital & Technical Expertise

• Strong understanding of customer journeys and customer experience design
• Foundational skills in:
• Data Engineering
• Cybersecurity
• Intelligent Automation
• Emerging Technologies

Key Competencies

• Strategic thinking with strong execution capability
• Comfort operating in complex, ambiguous environments
• Strong communication and stakeholder management skills
• Data-driven decision making
• Leadership mindset with a passion for mentoring and collaboration

Hybrid position: 3 days per week in the office - Greater Boston area

Additional Information

All your information will be kept confidential according to EEO guidelines.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded - I act with the patient’s best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action - I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others.

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters - I speak up to create transparent, thoughtful, and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

Follow us on LinkedIn | Twitter

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

Follow us on LinkedIn | Twitter

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking an AI Product Owner to own and drive end-to-end internal AI initiatives across NiCE, turning AI from experimentation into measurable productivity gains. You will be the single accountable owner for internal AI transformation solutions that fundamentally change how core processes work across IT, HR, Finance, Sales, and other business functions. You will lead initiatives where AI agents significantly automate end-to-end processes (e.g., recruitment, finance operations, internal IT workflows), partnering with our internal AI delivery teams and business stakeholders to move from idea to live, adopted, value-generating AI solutions.

How will you make an impact?

You will own the full lifecycle of cross-functional AI initiatives: from opportunity framing through delivery, adoption, and measured outcomes. You will redesign business processes, translate business needs into actionable AI initiatives, and coordinate delivery with the IT AI Center of Excellence and business stakeholders.

This is a high-impact role for someone who combines strong business analysis with project leadership, thrives on driving concrete outcomes under ambiguity, and is energized by leading AI transformation across multiple business areas.

Project Ownership & Accountability

• Own the full lifecycle of cross-functional AI initiatives, from opportunity framing through production rollout, adoption, and measured impact
• Act as the single accountable owner for each AI transformation solution, with dedicated focus and clear lines of accountability
• Drive concrete outcomes even when the solution is evolving or exploratory at the start; manage risks, dependencies, and stakeholder alignment proactively

Business Process Leadership

• Analyze business processes deeply; identify where AI agents can automate, accelerate, or rethink existing work
• Translate business needs into actionable AI initiatives with clear scope, success metrics, owners, and timelines
• Partner with Finance, HR, IT, Sales, and other functions to redesign processes around agent-driven automation
• Work hand-in-hand with the IT AI Center of Excellence

Outcomes & Impact

• Partner with the AI analysts to define and report measurable impact: hours saved, cycle-time reduction, deflection, adoption, and ROI
• Ensure every initiative reaches production with documented handover to operations and ongoing ownership

Have you got what it takes?

• Bachelor’s degree in Industrial Engineering, Information Systems or a related field
• 5+ years of experience as a technical project manager/product manager with proven business analysis capabilities, of which at least 1 year was hands-on with AI projects
• Familiarity with Anthropic Claude, Microsoft Copilot Studio, or similar agent platforms
• Solid understanding of AI agents, automation, and how AI reshapes the way processes are designed
• Experience with leading complex, cross-functional projects, ideally combining transformation, automation, or digital programs
• Demonstrated experience leading products that change how a process works, not only deliver software

Skills & Competencies:

• Analyst + PM hybrid: strong business process analysis combined with product leadership - able to map a process end-to-end and drive its transformation
• Comfort leading initiatives where the solution is evolving; able to drive toward concrete outcomes under ambiguity
• Strong stakeholder management across business and technology functions, up to executive level
• Excellent written and verbal communication; full professional fluency in English

Why Join Us?

At NiCE, we don’t just connect systems—we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.

If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. This role is located in our NJ office at Waterfront Corporate Center III, 221 River St, 10th & 11th floors, Hoboken, New Jersey 07030 https://www.nice.com/company/global-locations

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Lead Solutions Architect

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a transformative Lead Solutions Architect to define the technical standards and architectural best practices that will guide an entire function or geo-region of customers. This role is a key strategic position, directly impacting the success of our most business-critical, complex customers and ensuring the long-term integrity of their technical investment in HubSpot.

Come join one of the most innovative teams at HubSpot. You will act as a principal technical thought leader, blending deep cross-domain expertise with high-level strategic business consultation. You will move beyond individual solution design to define the architectural methodology for an entire group, helping customers build long-term, scalable technical roadmaps that drive deep, organization-wide platform adoption and significant, measurable business transformation. You will serve as the highest technical escalation point and strategic advisor for Solutions Partners on the most complex, mission-critical product use cases.

In this role, you’ll get to:

• Define the architectural standards and serve as a principal technical thought leader, translating future-state, organizational business needs into cross-functional, scalable solutions on the HubSpot platform and its ecosystem.
• Lead the strategic direction for large-scale enterprise integration and consolidation programs, proactively identifying and creating opportunities to unify the platform and drive massive, sustainable operational efficiencies across the customer’s organization.
• Define, develop, and own the long-term technical roadmap methodology for an entire customer segment or function, influencing internal and external C-suite stakeholders to invest in multi-year strategies that drive strategic value and organizational transformation.
• Lead and oversee solution design for our most strategic, multi-pillar engagements, establishing the best practices and architectural guardrails for internal teams and the Solutions Partner ecosystem on advanced CRM features, APIs, and complex custom solutions.
• Act as the definitive technical authority on critical, high-risk customer and partner-led projects, addressing unprecedented product-stretching use cases and defining the strategy for technical risk mitigation to ensure successful, high-value outcomes.
• Drive organizational-level innovation by continuously evaluating emerging technologies and AI advancements, defining how HubSpot will incorporate them, and leading the organizational strategy for customer adoption of HubSpot’s AI products.
• Conceptualize and deliver high-impact, C-suite level vision presentations on AI-powered transformation, effectively selling the strategic “why” and “how” of HubSpot’s AI products.
• Drive cross-functional objectives independently by collaborating with Product and Engineering leadership, providing strategic feedback from the market to directly influence the long-term vision of the HubSpot platform.

We are looking for people who:

• Fluency in German

• Experience: 6+ years in solution architecture, enterprise consulting, or a similar technical leadership role within global SaaS. An exceptional track record of designing, selling, and overseeing the delivery of transformative, multi-platform technical architectures for complex global organizations.

• Technical Problem Solving and Solutioning (Thought Leadership): Deep expertise in analyzing organizational-level ambiguity and defining clear, scalable, and resilient technical strategies.

  • Fluency in system integration best practices, API governance, and defining enterprise-grade architectural design patterns.
  • Ability to define the architectural patterns for AI-based solutions through orchestration, automation, and complex AI-first development techniques.

• Business Acumen & Value Realization (Strategic): Deep cross-functional expertise in connecting technology strategy to fundamental business model outcomes.

  • Expertise in defining and evangelizing the long-term organizational ROI of technical strategies to a diverse set of executive stakeholders.

• Holistic Systems Thinking (Defining): Thought leadership in how large-scale systems and organizational processes interconnect across multiple business domains.

  • Accountability for orchestrating end-to-end architectures that address broad, strategic business processes and integrate multiple, mission-critical platforms.

• Executive Communication & Influence (Principal): Exemplary communication skills, with experience leading complex, high-stakes organizational change, driving alignment between conflicting executive stakeholders, and setting a clear technical vision.

• Innovation & Leadership (Transformational): Defines strategic direction and leads major changes across the organization, transforming complexity into clarity.

  • Defines the strategic application of AI and emerging technologies to drive innovation and coaches organizational leadership through large-scale digital transformation.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.

This resource will help guide how we recommend thinking about the range you see.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

€83.600—€121.238 EUR

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

Lead Solutions Architect

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a transformative Lead Solutions Architect to define the technical standards and architectural best practices that will guide an entire function or geo-region of customers. This role is a key strategic position, directly impacting the success of our most business-critical, complex customers and ensuring the long-term integrity of their technical investment in HubSpot.

Come join one of the most innovative teams at HubSpot. You will act as a principal technical thought leader, blending deep cross-domain expertise with high-level strategic business consultation. You will move beyond individual solution design to define the architectural methodology for an entire group, helping customers build long-term, scalable technical roadmaps that drive deep, organization-wide platform adoption and significant, measurable business transformation. You will serve as the highest technical escalation point and strategic advisor for Solutions Partners on the most complex, mission-critical product use cases.

In this role, you’ll get to:

• Define the architectural standards and serve as a principal technical thought leader, translating future-state, organizational business needs into cross-functional, scalable solutions on the HubSpot platform and its ecosystem.
• Lead the strategic direction for large-scale enterprise integration and consolidation programs, proactively identifying and creating opportunities to unify the platform and drive massive, sustainable operational efficiencies across the customer’s organization.
• Define, develop, and own the long-term technical roadmap methodology for an entire customer segment or function, influencing internal and external C-suite stakeholders to invest in multi-year strategies that drive strategic value and organizational transformation.
• Lead and oversee solution design for our most strategic, multi-pillar engagements, establishing the best practices and architectural guardrails for internal teams and the Solutions Partner ecosystem on advanced CRM features, APIs, and complex custom solutions.
• Act as the definitive technical authority on critical, high-risk customer and partner-led projects, addressing unprecedented product-stretching use cases and defining the strategy for technical risk mitigation to ensure successful, high-value outcomes.
• Drive organizational-level innovation by continuously evaluating emerging technologies and AI advancements, defining how HubSpot will incorporate them, and leading the organizational strategy for customer adoption of HubSpot’s AI products.
• Conceptualize and deliver high-impact, C-suite level vision presentations on AI-powered transformation, effectively selling the strategic “why” and “how” of HubSpot’s AI products.
• Drive cross-functional objectives independently by collaborating with Product and Engineering leadership, providing strategic feedback from the market to directly influence the long-term vision of the HubSpot platform.

We are looking for people who:

• Fluency in German

• Experience: 6+ years in solution architecture, enterprise consulting, or a similar technical leadership role within global SaaS. An exceptional track record of designing, selling, and overseeing the delivery of transformative, multi-platform technical architectures for complex global organizations.

• Technical Problem Solving and Solutioning (Thought Leadership): Deep expertise in analyzing organizational-level ambiguity and defining clear, scalable, and resilient technical strategies.

  • Fluency in system integration best practices, API governance, and defining enterprise-grade architectural design patterns.
  • Ability to define the architectural patterns for AI-based solutions through orchestration, automation, and complex AI-first development techniques.

• Business Acumen & Value Realization (Strategic): Deep cross-functional expertise in connecting technology strategy to fundamental business model outcomes.

  • Expertise in defining and evangelizing the long-term organizational ROI of technical strategies to a diverse set of executive stakeholders.

• Holistic Systems Thinking (Defining): Thought leadership in how large-scale systems and organizational processes interconnect across multiple business domains.

  • Accountability for orchestrating end-to-end architectures that address broad, strategic business processes and integrate multiple, mission-critical platforms.

• Executive Communication & Influence (Principal): Exemplary communication skills, with experience leading complex, high-stakes organizational change, driving alignment between conflicting executive stakeholders, and setting a clear technical vision.

• Innovation & Leadership (Transformational): Defines strategic direction and leads major changes across the organization, transforming complexity into clarity.

  • Defines the strategic application of AI and emerging technologies to drive innovation and coaches organizational leadership through large-scale digital transformation.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.

This resource will help guide how we recommend thinking about the range you see.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

€83.600—€143.100 EUR

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Own end-to-end pricing & packaging for Smartsheet’s global product portfolio, leading a major commercial transformation from traditional seat-based licensing to modern consumption‑ and value‑based monetization, with AI as a core value driver. This is a highly visible, hands‑on operator role that turns strategy into execution and builds a scalable, data‑driven pricing engine.

You will report to the VP of Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

Strategy & leadership

• Own global pricing & packaging strategy across products, segments, and geographies, tightly linked to revenue growth, NRR, and competitive positioning.
• Translate current pricing strategy work into an executable monetization roadmap, including sequencing of changes and risk management.
• Lead cross‑functional alignment across Product, Sales, Finance, RevOps, Customer Success, and Marketing; run a regular pricing governance forum with executive stakeholders.
• Act as the senior “voice of pricing” with the executive team, providing clear recommendations and trade‑off frameworks.

Pricing model innovation (consumption & AI)

• Design and implement consumption and value‑based pricing models for the core platform and new AI‑driven capabilities (e.g., metered usage, credits, feature entitlements).
• Define value metrics and units of consumption that align to customer outcomes and usage patterns, while keeping constructs simple and understandable.
• Build hybrid models that balance PLG / self‑serve and enterprise sales motions (tiers plus usage add‑ons, overage models, expansion paths).
• Continuously evolve packaging (tiers, bundles, add‑ons) to drive adoption of AI features and expansion into new segments and use cases.

Customer‑centric design

• Ensure all pricing and packaging changes are designed with customer experience at the centre: transparency, predictability, and administrative simplicity.
• Collaborate with Customer Success and Support to capture field feedback, understand edge cases, and refine policies based on real‑world usage.
• Partner with Product Marketing to create clear external narratives and collateral that explain value, pricing, and upgrade paths in simple, customer‑friendly language.

Execution & governance

• Convert strategy into executable pricing changes: detailed designs, policies, playbooks, rollout plans, and internal tooling requirements.
• Establish and run a robust pricing governance process: decision rights, approval thresholds, exception handling, and global consistency.
• Partner with Product & Engineering to embed pricing and packaging into product design (entitlements, limits, metering, upgrade triggers) and ensure customers have robust tools to manage licenses and usage.
• Work with RevOps and Sales to operationalize discounting frameworks, deal guidelines, and renewals / expansion motions; ensure strong field enablement and change management.
• Coordinate with Legal and Finance on contract structures, terms, and revenue recognition implications of new models.

Analytics, research & experimentation

• Build an analytics capability around pricing: define and track key metrics (ARR, NRR, ARPU, attach rates, churn, price realization, discount levels, migration performance).
• Lead structured customer and market research, including willingness‑to‑pay studies, segmentation analyses, and competitive benchmarking.
• Design and run experiments and pilots (A/B tests, regional rollouts, cohort migrations) to validate price levels, packaging structures, and value metrics before global deployment.
• Partner with Data Science / BI to model revenue and margin impact of proposed changes; stress‑test scenarios and downside risks, and establish clear “go / no‑go” criteria.

Team leadership & collaboration

• Lead and coordinate a small, high performing team (currently ~3 FTE) without direct reports initially, while upgrading capabilities in analytics, operations, and experimentation.
• Coach and develop team members, including managing transition and knowledge transfer from current resources; ensure continuity while raising the bar.
• Foster a high‑trust, low‑ego, highly collaborative culture, consistent with Smartsheet’s flat organizational model.

You Have:

• 10–15+ years in B2B SaaS / cloud, with at least 5+ years in a dedicated pricing, monetization, or commercial strategy leadership role (e.g., Senior Director / VP Pricing & Packaging, Monetization, Commercial Strategy).
• Proven end‑to‑end ownership of at least one major pricing transformation at scale (preferably $500M+ ARR), including a shift toward consumption or usage‑based models (experience in high‑usage platform environments ideal).
• Deep experience in multi‑product, multi‑segment SaaS environments where packaging, bundling, and upgrade paths are core growth levers.
• Demonstrated ability to go beyond strategy: has personally driven implementation through Product/Engineering, Sales, Finance, and RevOps – including tooling, metering, policies, and change management.
• Strong pricing analytics toolkit: able to lead WTP research, build and challenge financial models, and run experiments tied to clear revenue and margin hypotheses.
• Excellent executive communication skills; comfortable working with C‑level stakeholders and operating with high visibility.

Nice‑to‑have

• Experience in work management, collaboration, productivity, analytics, or adjacent SaaS categories, ideally with AI‑enhanced products.
• Exposure to private‑equity‑backed environments and value‑creation programs.
• Prior responsibility for both pricing and packaging in PLG + enterprise “hybrid GTM” contexts.
• Global experience (US + EMEA / APAC) with an understanding of regional pricing nuances.

Current US Perks & Benefits:

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$263,750—$306,250 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking an AI Product Owner to own and drive end-to-end internal AI initiatives across NiCE, turning AI from experimentation into measurable productivity gains. You will be the single accountable owner for internal AI transformation solutions that fundamentally change how core processes work across IT, HR, Finance, Sales, and other business functions. You will lead initiatives where AI agents significantly automate end-to-end processes (e.g., recruitment, finance operations, internal IT workflows), partnering with our internal AI delivery teams and business stakeholders to move from idea to live, adopted, value-generating AI solutions.

How will you make an impact?

You will own the full lifecycle of cross-functional AI initiatives: from opportunity framing through delivery, adoption, and measured outcomes. You will redesign business processes, translate business needs into actionable AI initiatives, and coordinate delivery with the IT AI Center of Excellence and business stakeholders.

This is a high-impact role for someone who combines strong business analysis with project leadership, thrives on driving concrete outcomes under ambiguity, and is energized by leading AI transformation across multiple business areas.

Project Ownership & Accountability

• Own the full lifecycle of cross-functional AI initiatives, from opportunity framing through production rollout, adoption, and measured impact
• Act as the single accountable owner for each AI transformation solution, with dedicated focus and clear lines of accountability
• Drive concrete outcomes even when the solution is evolving or exploratory at the start; manage risks, dependencies, and stakeholder alignment proactively

Business Process Leadership

• Analyze business processes deeply; identify where AI agents can automate, accelerate, or rethink existing work
• Translate business needs into actionable AI initiatives with clear scope, success metrics, owners, and timelines
• Partner with Finance, HR, IT, Sales, and other functions to redesign processes around agent-driven automation
• Work hand-in-hand with the IT AI Center of Excellence

Outcomes & Impact

• Partner with the AI analysts to define and report measurable impact: hours saved, cycle-time reduction, deflection, adoption, and ROI
• Ensure every initiative reaches production with documented handover to operations and ongoing ownership

Have you got what it takes?

• Bachelor’s degree in Industrial Engineering, Information Systems or a related field
• 5+ years of experience as a technical project manager/product manager with proven business analysis capabilities, of which at least 1 year was hands-on with AI projects
• Familiarity with Anthropic Claude, Microsoft Copilot Studio, or similar agent platforms
• Solid understanding of AI agents, automation, and how AI reshapes the way processes are designed
• Experience with leading complex, cross-functional projects, ideally combining transformation, automation, or digital programs
• Demonstrated experience leading products that change how a process works, not only deliver software

Skills & Competencies:

• Analyst + PM hybrid: strong business process analysis combined with product leadership - able to map a process end-to-end and drive its transformation
• Comfort leading initiatives where the solution is evolving; able to drive toward concrete outcomes under ambiguity
• Strong stakeholder management across business and technology functions, up to executive level
• Excellent written and verbal communication; full professional fluency in English

Why Join Us?

At NiCE, we don’t just connect systems—we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.

If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. This role is located in our NJ office at Waterfront Corporate Center III, 221 River St, 10th & 11th floors, Hoboken, New Jersey 07030 https://www.nice.com/company/global-locations

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Lead Solutions Architect

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a transformative Lead Solutions Architect to define the technical standards and architectural best practices that will guide an entire function or geo-region of customers. This role is a key strategic position, directly impacting the success of our most business-critical, complex customers and ensuring the long-term integrity of their technical investment in HubSpot.

Come join one of the most innovative teams at HubSpot. You will act as a principal technical thought leader, blending deep cross-domain expertise with high-level strategic business consultation. You will move beyond individual solution design to define the architectural methodology for an entire group, helping customers build long-term, scalable technical roadmaps that drive deep, organization-wide platform adoption and significant, measurable business transformation. You will serve as the highest technical escalation point and strategic advisor for Solutions Partners on the most complex, mission-critical product use cases.

In this role, you’ll get to:

• Define the architectural standards and serve as a principal technical thought leader, translating future-state, organizational business needs into cross-functional, scalable solutions on the HubSpot platform and its ecosystem.
• Lead the strategic direction for large-scale enterprise integration and consolidation programs, proactively identifying and creating opportunities to unify the platform and drive massive, sustainable operational efficiencies across the customer’s organization.
• Define, develop, and own the long-term technical roadmap methodology for an entire customer segment or function, influencing internal and external C-suite stakeholders to invest in multi-year strategies that drive strategic value and organizational transformation.
• Lead and oversee solution design for our most strategic, multi-pillar engagements, establishing the best practices and architectural guardrails for internal teams and the Solutions Partner ecosystem on advanced CRM features, APIs, and complex custom solutions.
• Act as the definitive technical authority on critical, high-risk customer and partner-led projects, addressing unprecedented product-stretching use cases and defining the strategy for technical risk mitigation to ensure successful, high-value outcomes.
• Drive organizational-level innovation by continuously evaluating emerging technologies and AI advancements, defining how HubSpot will incorporate them, and leading the organizational strategy for customer adoption of HubSpot’s AI products.
• Conceptualize and deliver high-impact, C-suite level vision presentations on AI-powered transformation, effectively selling the strategic “why” and “how” of HubSpot’s AI products.
• Drive cross-functional objectives independently by collaborating with Product and Engineering leadership, providing strategic feedback from the market to directly influence the long-term vision of the HubSpot platform.

We are looking for people who:

• Fluency in German

• Experience: 6+ years in solution architecture, enterprise consulting, or a similar technical leadership role within global SaaS. An exceptional track record of designing, selling, and overseeing the delivery of transformative, multi-platform technical architectures for complex global organizations.

• Technical Problem Solving and Solutioning (Thought Leadership): Deep expertise in analyzing organizational-level ambiguity and defining clear, scalable, and resilient technical strategies.

  • Fluency in system integration best practices, API governance, and defining enterprise-grade architectural design patterns.
  • Ability to define the architectural patterns for AI-based solutions through orchestration, automation, and complex AI-first development techniques.

• Business Acumen & Value Realization (Strategic): Deep cross-functional expertise in connecting technology strategy to fundamental business model outcomes.

  • Expertise in defining and evangelizing the long-term organizational ROI of technical strategies to a diverse set of executive stakeholders.

• Holistic Systems Thinking (Defining): Thought leadership in how large-scale systems and organizational processes interconnect across multiple business domains.

  • Accountability for orchestrating end-to-end architectures that address broad, strategic business processes and integrate multiple, mission-critical platforms.

• Executive Communication & Influence (Principal): Exemplary communication skills, with experience leading complex, high-stakes organizational change, driving alignment between conflicting executive stakeholders, and setting a clear technical vision.

• Innovation & Leadership (Transformational): Defines strategic direction and leads major changes across the organization, transforming complexity into clarity.

  • Defines the strategic application of AI and emerging technologies to drive innovation and coaches organizational leadership through large-scale digital transformation.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.

This resource will help guide how we recommend thinking about the range you see.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

€83.600—€121.238 EUR

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

Lead Solutions Architect

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a transformative Lead Solutions Architect to define the technical standards and architectural best practices that will guide an entire function or geo-region of customers. This role is a key strategic position, directly impacting the success of our most business-critical, complex customers and ensuring the long-term integrity of their technical investment in HubSpot.

Come join one of the most innovative teams at HubSpot. You will act as a principal technical thought leader, blending deep cross-domain expertise with high-level strategic business consultation. You will move beyond individual solution design to define the architectural methodology for an entire group, helping customers build long-term, scalable technical roadmaps that drive deep, organization-wide platform adoption and significant, measurable business transformation. You will serve as the highest technical escalation point and strategic advisor for Solutions Partners on the most complex, mission-critical product use cases.

In this role, you’ll get to:

• Define the architectural standards and serve as a principal technical thought leader, translating future-state, organizational business needs into cross-functional, scalable solutions on the HubSpot platform and its ecosystem.
• Lead the strategic direction for large-scale enterprise integration and consolidation programs, proactively identifying and creating opportunities to unify the platform and drive massive, sustainable operational efficiencies across the customer’s organization.
• Define, develop, and own the long-term technical roadmap methodology for an entire customer segment or function, influencing internal and external C-suite stakeholders to invest in multi-year strategies that drive strategic value and organizational transformation.
• Lead and oversee solution design for our most strategic, multi-pillar engagements, establishing the best practices and architectural guardrails for internal teams and the Solutions Partner ecosystem on advanced CRM features, APIs, and complex custom solutions.
• Act as the definitive technical authority on critical, high-risk customer and partner-led projects, addressing unprecedented product-stretching use cases and defining the strategy for technical risk mitigation to ensure successful, high-value outcomes.
• Drive organizational-level innovation by continuously evaluating emerging technologies and AI advancements, defining how HubSpot will incorporate them, and leading the organizational strategy for customer adoption of HubSpot’s AI products.
• Conceptualize and deliver high-impact, C-suite level vision presentations on AI-powered transformation, effectively selling the strategic “why” and “how” of HubSpot’s AI products.
• Drive cross-functional objectives independently by collaborating with Product and Engineering leadership, providing strategic feedback from the market to directly influence the long-term vision of the HubSpot platform.

We are looking for people who:

• Fluency in German

• Experience: 6+ years in solution architecture, enterprise consulting, or a similar technical leadership role within global SaaS. An exceptional track record of designing, selling, and overseeing the delivery of transformative, multi-platform technical architectures for complex global organizations.

• Technical Problem Solving and Solutioning (Thought Leadership): Deep expertise in analyzing organizational-level ambiguity and defining clear, scalable, and resilient technical strategies.

  • Fluency in system integration best practices, API governance, and defining enterprise-grade architectural design patterns.
  • Ability to define the architectural patterns for AI-based solutions through orchestration, automation, and complex AI-first development techniques.

• Business Acumen & Value Realization (Strategic): Deep cross-functional expertise in connecting technology strategy to fundamental business model outcomes.

  • Expertise in defining and evangelizing the long-term organizational ROI of technical strategies to a diverse set of executive stakeholders.

• Holistic Systems Thinking (Defining): Thought leadership in how large-scale systems and organizational processes interconnect across multiple business domains.

  • Accountability for orchestrating end-to-end architectures that address broad, strategic business processes and integrate multiple, mission-critical platforms.

• Executive Communication & Influence (Principal): Exemplary communication skills, with experience leading complex, high-stakes organizational change, driving alignment between conflicting executive stakeholders, and setting a clear technical vision.

• Innovation & Leadership (Transformational): Defines strategic direction and leads major changes across the organization, transforming complexity into clarity.

  • Defines the strategic application of AI and emerging technologies to drive innovation and coaches organizational leadership through large-scale digital transformation.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.

This resource will help guide how we recommend thinking about the range you see.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

€83.600—€143.100 EUR

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Own end-to-end pricing & packaging for Smartsheet’s global product portfolio, leading a major commercial transformation from traditional seat-based licensing to modern consumption‑ and value‑based monetization, with AI as a core value driver. This is a highly visible, hands‑on operator role that turns strategy into execution and builds a scalable, data‑driven pricing engine.

You will report to the VP of Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

Strategy & leadership

• Own global pricing & packaging strategy across products, segments, and geographies, tightly linked to revenue growth, NRR, and competitive positioning.
• Translate current pricing strategy work into an executable monetization roadmap, including sequencing of changes and risk management.
• Lead cross‑functional alignment across Product, Sales, Finance, RevOps, Customer Success, and Marketing; run a regular pricing governance forum with executive stakeholders.
• Act as the senior “voice of pricing” with the executive team, providing clear recommendations and trade‑off frameworks.

Pricing model innovation (consumption & AI)

• Design and implement consumption and value‑based pricing models for the core platform and new AI‑driven capabilities (e.g., metered usage, credits, feature entitlements).
• Define value metrics and units of consumption that align to customer outcomes and usage patterns, while keeping constructs simple and understandable.
• Build hybrid models that balance PLG / self‑serve and enterprise sales motions (tiers plus usage add‑ons, overage models, expansion paths).
• Continuously evolve packaging (tiers, bundles, add‑ons) to drive adoption of AI features and expansion into new segments and use cases.

Customer‑centric design

• Ensure all pricing and packaging changes are designed with customer experience at the centre: transparency, predictability, and administrative simplicity.
• Collaborate with Customer Success and Support to capture field feedback, understand edge cases, and refine policies based on real‑world usage.
• Partner with Product Marketing to create clear external narratives and collateral that explain value, pricing, and upgrade paths in simple, customer‑friendly language.

Execution & governance

• Convert strategy into executable pricing changes: detailed designs, policies, playbooks, rollout plans, and internal tooling requirements.
• Establish and run a robust pricing governance process: decision rights, approval thresholds, exception handling, and global consistency.
• Partner with Product & Engineering to embed pricing and packaging into product design (entitlements, limits, metering, upgrade triggers) and ensure customers have robust tools to manage licenses and usage.
• Work with RevOps and Sales to operationalize discounting frameworks, deal guidelines, and renewals / expansion motions; ensure strong field enablement and change management.
• Coordinate with Legal and Finance on contract structures, terms, and revenue recognition implications of new models.

Analytics, research & experimentation

• Build an analytics capability around pricing: define and track key metrics (ARR, NRR, ARPU, attach rates, churn, price realization, discount levels, migration performance).
• Lead structured customer and market research, including willingness‑to‑pay studies, segmentation analyses, and competitive benchmarking.
• Design and run experiments and pilots (A/B tests, regional rollouts, cohort migrations) to validate price levels, packaging structures, and value metrics before global deployment.
• Partner with Data Science / BI to model revenue and margin impact of proposed changes; stress‑test scenarios and downside risks, and establish clear “go / no‑go” criteria.

Team leadership & collaboration

• Lead and coordinate a small, high performing team (currently ~3 FTE) without direct reports initially, while upgrading capabilities in analytics, operations, and experimentation.
• Coach and develop team members, including managing transition and knowledge transfer from current resources; ensure continuity while raising the bar.
• Foster a high‑trust, low‑ego, highly collaborative culture, consistent with Smartsheet’s flat organizational model.

You Have:

• 10–15+ years in B2B SaaS / cloud, with at least 5+ years in a dedicated pricing, monetization, or commercial strategy leadership role (e.g., Senior Director / VP Pricing & Packaging, Monetization, Commercial Strategy).
• Proven end‑to‑end ownership of at least one major pricing transformation at scale (preferably $500M+ ARR), including a shift toward consumption or usage‑based models (experience in high‑usage platform environments ideal).
• Deep experience in multi‑product, multi‑segment SaaS environments where packaging, bundling, and upgrade paths are core growth levers.
• Demonstrated ability to go beyond strategy: has personally driven implementation through Product/Engineering, Sales, Finance, and RevOps – including tooling, metering, policies, and change management.
• Strong pricing analytics toolkit: able to lead WTP research, build and challenge financial models, and run experiments tied to clear revenue and margin hypotheses.
• Excellent executive communication skills; comfortable working with C‑level stakeholders and operating with high visibility.

Nice‑to‑have

• Experience in work management, collaboration, productivity, analytics, or adjacent SaaS categories, ideally with AI‑enhanced products.
• Exposure to private‑equity‑backed environments and value‑creation programs.
• Prior responsibility for both pricing and packaging in PLG + enterprise “hybrid GTM” contexts.
• Global experience (US + EMEA / APAC) with an understanding of regional pricing nuances.

Current US Perks & Benefits:

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$263,750—$306,250 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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